FSBDC at Mastering Soft Skills for Workplace Success No Cost Virtual Training via ZOOM

Speaker: Alan Bernstein, SHRM-SCP  (HR Office Savers)
This course is approved for SHRM and HRCI continuing education credits
  
Soft skills are those business skills that enhance our personal interactions and lead to greater job performance and satisfaction. Taking the time to build effective soft skills can contribute to a more efficient, more harmonious, and more productive workplace, as well as to your own overall job happiness and satisfaction.
 
Learning Objectives:

• Learn about key business soft skills and understand why these (and others) are important to your success in the workplace.
• Learn how to use soft skills to relate more effectively to others in the workplace.
• Learn how to use soft skills to communicate, problem-solve, and resolve conflict.
• Recognize ways to model appropriate behaviors and create a powerful, productive workplace.