Full Time Domestic Violence Advocate

Serene Harbor, Inc. located in Brevard County, FL, is actively seeking a full-time Domestic Violence Advocate to provide advocacy, support, crisis intervention, safety planning, and lethality assessments to survivors of domestic violence residing in our emergency shelter as well as those calling our 24-hour hotline. This position offers an excellent benefits package including medical, dental, vision and life insurance, paid sick and vacation time; retirement plan and additional benefits can be purchased. This is full-time 40 hours a week position consisting of 4pm-12am evening, 12am-8am overnight and weekend shifts, flexibility required.

Responsibilities Include:

Provide crisis de-escalation, safety planning, crisis counseling, social service referrals, domestic violence empowerment and advocacy

Reports directly to the Shelter Director

Full time, 40 hours per week, evening, overnight and weekend shifts

Will attend Domestic Violence Core Competency Training for Certification

Maintain safety and security protocols at Shelter at all times

Respond to helpline calls and complete documentation in accordance with agency requirements

Provide intake services for residents entering Shelter and exit interviews for residents leaving Shelter

Participate in trainings to meet continuing education and certification requirements

Perform other duties as necessary or assigned

Minimum Qualifications:

High school diploma or GED

Completion of 30-hour Domestic Violence Core Competency Training, as required by the Florida Department of Children and Families (DCF) or equivalent agency in your state (required post-hire if not already certified)

Ability to pass a Level II background screening

Valid driver's license and reliable transportation

Preferred Qualifications:

Experience working with survivors of domestic violence, sexual assault, or other trauma

Bilingual or multilingual proficiency

Key Skills and Competencies:

Trauma-informed care and understanding of the dynamics of domestic violence

Strong crisis intervention, de-escalation, and safety planning skills

Ability to work effectively with diverse populations (cultural competency)

Excellent written and verbal communication skills

Strong organizational and time management abilities

Professional boundaries and confidentiality practices

Comfortable working overnight, evening, weekend, or on-call shifts if needed

Ability to work independently and as part of a team

Additional Considerations:

Familiarity with community resources and social service systems

Willingness to engage in ongoing training and professional development